Data Protection

Betija Privacy Policy — Your data, your rights

When you create an account or use the Betija platform, certain information about you is collected. This policy clearly explains how that information is used and kept secure.

Last Updated: January 2026
Language: Bengali (bn-BD)
SSL secured

Betija's Key Data Protection Points

What data we collect and how we protect it — at a glance.

Identity Information

Name, email, phone number, and date of birth — Betija collects this information solely for account verification and service delivery.

Encryption protection

All data on Betija is protected with SSL/TLS encryption. Your password is never stored in plain text — only an encrypted version is kept.

Transaction Information

Deposit, withdrawal, and betting history are stored on secure servers. Financial data is never sold to third parties.

Device & Browsing Information

IP addresses, device information, and browsing patterns are analyzed to improve platform security and performance.

No Data Sales

Betija never sells your personal data. No information is shared with third parties except where legally required.

Your control

You can view, correct, or request deletion of your data at any time through Betija's support.

Last Revised: January 2026

By using Betija, you agree to this privacy policy. If you have any questions, our support team is always ready to help.

Introduction & Purpose

Betija (betija.app) is an online gaming and betting platform for users in Bangladesh. We believe that every user's privacy is a fundamental right — one that Betija respects and is committed to protecting.

This privacy policy explains what data Betija collects, why it is collected, and how it is used, stored, and protected. Reading it will give you a clear picture of how Betija handles your information.

We recommend reading this policy carefully before using any Betija service. If anything is unclear, reach out to our support team directly.

What data we collect

Betija collects three categories of data — information you provide directly, data collected automatically while you use the platform, and information analyzed to improve our services.

Type of Information Example Purpose
Identity Information Name, email, phone number Account creation and verification
Financial information Payment methods, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Gaming data Betting history, game logs Experience improvement and management
Contact Information Support chat, email messages Customer Support
  • Information provided during registration is submitted voluntarily.
  • Betija may request a copy of your government-issued ID for identity verification.
  • Declining to provide certain information may limit access to some services.

Purpose of Data Use

Betija uses your data only for the purposes it was collected for. No information is gathered unnecessarily, and none is used beyond its stated purpose.

  • Account management: For registration, login, and identity verification.
  • Service Delivery: To operate betting, casino, and bingo services.
  • Financial transactions: To manage deposits, withdrawals, and account balances.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Improvement: To improve the platform and enhance the user experience.
  • Contact: For important updates, promotions, and support.
  • Legal obligations: To meet regulatory requirements.

Betija always obtains your consent before sending marketing emails. You can withdraw that consent at any time.

Data Retention & Duration

Betija retains your data only for as long as necessary. Information is kept while your account is active and archived for a defined period after closure in accordance with legal obligations.

  • Account data: for the duration of account activity and a minimum of 5 years after closure.
  • Financial transaction records: up to 5–7 years in accordance with applicable law.
  • Communication records: retained for up to 2 years after issue resolution.
  • Cookies and browsing data: typically up to 90 days.

Once the retention period expires, Betija securely deletes or anonymizes your data so you can no longer be identified.

Data Sharing Policy

Betija never sells your data. Limited sharing may occur only where required to deliver our services or meet legal obligations.

Betija never sells your data to advertisers or data brokers. That is a core commitment we stand by.

  • Payment Processors: Necessary information is shared to process transactions.
  • Identity Verification Services: A third party may be used for the KYC process.
  • Legal authorities: Data may be disclosed when required by a court order or legal requirement.
  • Responsible Gaming Organizations: For support with problematic gaming behavior.

When sharing data with third parties, Betija ensures they uphold the same level of privacy protection.

Cookies & tracking policy

Betija uses cookies on its website and app. Cookies are small data files stored on your device that help make your experience smoother on future visits.

  • Essential Cookies: Essential for login sessions and account security.
  • Functional cookies: To remember language preferences and settings.
  • Analytics Cookies: To understand platform usage patterns (anonymized).

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

Security Measures

Betija uses industry-leading security technology to protect your data. We believe data protection is an ongoing commitment — not a one-time checkbox.

  • SSL/TLS encryption: All communications are conducted through encrypted channels.
  • Password Hashing: Passwords are never stored in plain text.
  • Two-Factor Verification: Option to add an extra layer of security to your account.
  • Monitoring of suspicious activity: Unusual logins or transactions are detected automatically.
  • Regular Security Audits: Regular security audits are conducted by third parties.

Use a strong password for your account and never share it with anyone. Betija will never ask for your password by email.

Your privacy rights

As a Betija user, you have several rights over your own data. Betija respects all of those rights.

Right to View

You can find out what information is held about you.

Right to Rectification

You may request corrections to inaccurate or outdated information.

Right to Erasure

You may request deletion of your data where no legal obligation requires it to be retained.

Right to Access Information

You may request a copy of your data to download.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to object

You may withdraw consent from marketing communications at any time.

To exercise any of these rights, contact Betija's support team. Requests will be responded to within 30 days of receipt.

Minor protection

Betija strictly prohibits providing services to anyone under 18. Collecting or processing data belonging to minors is against Betija's policy.

  • Age is verified at the time of registration.
  • If a user is found to be a minor, their account will be closed.
  • Parents can report suspicious activity to Betija.

If you know that a minor is using Betija, please notify our support team immediately.

Policy Changes & Updates

Betija may update this privacy policy from time to time. If changes are made, you will be notified via your registered email or through a notice on the platform.

  • Users will be notified before any significant changes take effect.
  • Continued use of the platform after changes are made will be considered acceptance of the updated policy.
  • Check the "Last Updated" date at the top of the page.

Contact & Complaints

For any questions, complaints, or requests to exercise your data rights regarding this privacy policy, please contact Betija's support team.

  • Email: [email protected]
  • Live Chat: via the chat button on the platform (24/7)
  • Subject: Write "Privacy Request" for a faster response
  • Response time: within 30 business days

For more information Terms and Conditions and Responsible Gaming View page.

Related Important pages

Enjoy safe gaming on Betija

Your privacy is our top priority. Register on Betija and enjoy cricket, football, casino games, and bingo on a secure platform.

  • Fully secured with SSL encryption
  • Data Is Never Sold or Shared
  • Full Control Over Your Data
  • 24/7 Bangla Support
বাংলা